- Jean Mutton -
Jean is the Director and Principal Consultant of Go Process Design Ltd and has a background in higher education, academic administration and project management.
Jean brings together Lean, Service Design, Systems Thinking and Design Thinking approaches for change management and service improvement, focussing on the end-user experience.
Jean is passionate about bringing teams together to make the world a better place by understanding what people really want and need.
Jean offers a range of services to enhance the customer journey. With strategies for working with staff and the implementation of processes to ensure the customer experience is second to none.
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